Concierge services for owners
Our services
For owners of gîtes, furnished tourist accommodation, flats or second homes
A tailor-made service for absolute peace of mind
We offer several short-term rental management and property management services to meet everyone’s needs. Using a property management service means optimising your income, effortlessly and at no extra cost.
4 management options to suit your needs
Discover our simple and clear packages to take full advantage of our property management services according to your needs.
All Inclusive package
18% of rental income
✔ Setting up seasonal rentals
✔ Pre-stay holiday rental management
✔ Traveller management
✔ Housekeeping & maintenance
✔ Tracking & owner transparency
Plus Package (no household)
10% rental income
✔ Setting up seasonal rentals
✔ Pre-stay holiday rental management
✔ Traveller management
✔ Tracking & owner transparency
Single Package (without cleaning or reception)
7% rental income
✔ Setting up seasonal rentals
✔ Pre-stay holiday rental management
✔ Tracking & owner transparency
Forfait Remplacement
Sur devis
Formules à la carte selon vos besoins
✔ Traveller management
✔ Housekeeping & maintenance
✔ Tracking & owner transparency
In addition, we can adapt to any specific, one-off requirements (such as when the manager of a holiday cottage is going on holiday, for example). Please do not hesitate to contact us for a free quote!ous nous adaptons à tout besoin spécifique et ponctuel (départ en vacances du gestionnaire d’un gîte par exemple), n’hésitez pas à prendre contact avec nous pour un devis gratuit !
Setting up seasonal rentals
Housing survey
✔ Analysis of rental potential
✔ Price positioning/seasonality
✔ Recommendations for improvement (equipment, decoration...)
Advertising management
✔ Drafting of advertisements and photos of accommodation
✔ Multi-platform online presence (Airbnb, Booking, Abritel...)
✔ Setting the opening calendar
✔ Optimised filling
Traveller management
Traveller communication (multilingual)
✔ Answers to pre-stay queries and personalised advice
✔ Arrival and departure instructions
✔ Assistance during your stay and management of simple incidents
✔ Proposed concierge service for travellers
Welcome and departure of travellers
✔ Personalised or independent reception
✔ Presentation of the accommodation
✔ Key management
✔ Checking the accommodation after the traveller's departure
Opinions & reputation
✔ Request for advice
✔ Replies to comments
✔ Platform complaints and disputes management
Pre-stay holiday rental management
Booking management
✔ Creation of a personalised housing welcome booklet
✔ Calendar synchronisation
✔ Management of cancellations and modifications
✔ Management of traveller requests prior to booking
Dynamic pricing
✔ Optimising home occupancy rates
✔ Prices adjusted according to season, events and demand
Housekeeping & Maintenance
Professional cleaning
✔ Household organisation and control
✔ Checking the cleanliness and condition of the accommodation
✔ Linen management (linen provided by owner).
Housing monitoring
✔ Regular checks on general condition
✔ Reporting damage
✔ Tracking equipment and consumables
Monitoring & Transparency
✔ Monthly report
✔ Regular communication
✔ Prior validation of expenditure incurred
✔ Availability, discretion and ongoing advice
Discover our additional services for managing your second home throughout the year.
FAQ for property owners
Here you'll find answers to frequently asked questions to help you find your way quickly and efficiently.
We take charge of managing your holiday rental, depending on the package you choose: putting your advert online, managing bookings, communicating with travellers, organising stays and monitoring the owner. You retain control of your property, while we take care of the day-to-day running.
You benefit from transparent monitoring with an up-to-the-minute calendar, summary of bookings, revenue generated and the possibility of exchanging information at any time. We favour clear, regular communication.
Rents are collected directly by the owner via booking platforms. We act solely as a concierge service provider and are not responsible for charge for our services depending on the package you choose. In this way, you retain complete control over financial flows.
Yes, totally. You define your personal occupancy periods in advance and we block these dates in the calendar. Your accommodation remains 100 % under your control.
Depending on the package you choose, we organise the cleaning, checking and housekeeping between each rental. You can be sure that your property will be clean, checked and ready for future travellers.
Book a quick, no-obligation telephone appointment, or write to us for more information!